FAQS

HOW DO I BOOK SERVICES WITH tracy beauty land?

We book services on a “first come, first reserved” basis and up to one year in advance.  For all wedding day & special event services, we require a signed service contract agreement, along with a 50% of the overall balance total as a non-refundable retainer.  The final balance total is due (10) days prior to your wedding or event date. Please note that your date is not secured with Tracy Beauty Land until the company has received and approved your signed served contract agreement and 50% retainer, even if you have had a trial preview appointment

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all valid payment methods.

DO YOU OFFER "BRIDE ONLY" PACKAGES?

Yes, due to many requests, we have recently added BRIDE ONLY Packages.  Please see our "Wedding Day Packages" page for the options we have available.

MY FAMILY AND/OR BRIDAL PARTY IS PAYING FOR THEIR OWN SERVICES; ARE THEY ABLE TO MAKE SEPARATE PAYMENTS?

No. Please have all family and/or bridal party members make their payments to the responsible party, which is typically the person signing the service contract agreement.  And, that person or responsible party will submit the payment(s) to Tracy Beauty Land.

DOES YOUR TRACY BEAUTY LAND OFFER TRIAL PREVIEW SESSIONS AND HOW DO I SCHEDULE THE APPOINTMENT?

Yes, we do offer Trial Preview Sessions at our studio location, and by appointment only.  All Trial Preview Sessions are a paid service, require a separate service contract agreement and is billed separately from wedding day services.  This appointment is scheduled and paid in advance. The Trial Preview Session includes a thorough consultation in which we will discuss your overall vision for your big day, and your look of inspiration.  The appointment typically lasts 1-1.5 hours.  This appointment may also be scheduled on the same day as your Engagement Portrait Session, Bridal Portrait Session, Bridal Shower, Final Dress Fitting, or on the date of another special event.

DO YOU HAVE A MINIMUM REQUIREMENT FOR BOOKING SERVICES? 

We currently do not have any booking minimums, and offer services for just the bride if needed, but also have a team of artists that can handle large bridal parties. Please note that our group pricing discounted rate is applicable for (5) or more bridesmaids.

WHAT IS YOUR CANCELLATION POLICY?

Event cancellations may be made up to 25 days before the event date, without incurring any extra charges.  Any and all retainers made to reserve the date are non-refundable and non-transferrable. In the event you decide to cancel your event within 24 days, 100% of the total cost of services within your service contract agreement is due upon notice of cancellation. This clause applies to the event cancellation in its entirety, and not individual services listed within the service contract agreement.